A customer can easily find our firm without sifting through pages of attorneys.
(1=Poor 10=Excellent)

We easily stand out from our competitors.
(1=Poor 10=Excellent)

We have a predictable sales process that easily secures new business for our firm.
(1=Poor 10=Excellent)

A customer can do business with us 24/7. This includes setting an appointment. no yes

We make it easy for a customer to do business with us.
(1=Poor 10=Excellent)

A person can set an appointment without having to speak to someone in our firm. no yes

We have systems that automate the sales and buying process, making it predictable to obtain new business.
(1=Poor 10=Excellent)

I would grade our productivity a _____.
(1=Poor 10=Excellent)

How well does your firm generate new business.
(1=Poor 10=Excellent)

Does a person feel that you provide value before they meet with you? no yes